Return and Refund Policy

Sunflower Clothing Store

At Sunflower Clothing Store, we want our customers to enjoy shopping for everyday T-shirts with confidence. This policy outlines how we handle return requests, product concerns, and eligible refunds.

Eligibility for Returns

Customers may request a return within 30 days of receiving their order. To be considered for a standard return, merchandise must be unused, unwashed, unaltered, and maintained in its original condition. Tags and original packaging should be included where applicable.

Items that have been worn, washed, or damaged through use may not qualify for a standard return. This restriction does not affect rights that cannot be excluded under applicable law.

Reporting Product Issues

If an item arrives with a manufacturing fault, is damaged in transit, or does not correspond to your order, please notify us at hyasmfy@outlook.com.

Include your order number, an explanation of the problem, and clear photographs when appropriate. Our team will review the information and advise you on the available remedy.

Starting a Return

Please contact us before sending merchandise to a return address. Return instructions will be provided after your request has been reviewed.

Customers are generally responsible for return postage when changing their minds or ordering an unsuitable size. Where the issue is attributable to our error, or applicable law requires otherwise, the relevant shipping costs will be handled accordingly.

Refund Approval

Returned merchandise may be inspected before a decision is made. If your refund is approved, the amount will be submitted to the original payment method.

Your bank or payment provider may require additional time to make the funds available. Sunflower Clothing Store cannot control those external processing periods.

Original delivery charges are generally excluded from refunds unless required by law or the return results from an error on our part.

Exchanges and Sizing Concerns

If you would prefer a different size or another available item, email our team before returning the product. Exchanges depend on inventory and may require a separate purchase.

We encourage customers to review product measurements and sizing information before placing an order.

Requests to Cancel an Order

Cancellation requests should be submitted as early as possible. We will check the fulfillment status, but cancellation may not be possible after processing has progressed or the package has been dispatched.

Return Support

For assistance with a return, exchange, or refund, contact hyasmfy@outlook.com.

All requests are reviewed under this policy and applicable consumer protection requirements.